Refund policy

At Kinza Nadeem, customer satisfaction is our priority.

We offer a 3-day exchange policy after receiving your order.

To be eligible for an exchange:
• Item must be unused and in original condition
• Tags and packaging must be intact
• Proof of purchase is required

Exchange requests are only accepted for:
• damaged items
• incorrect items received

Sale items are non-exchangeable and non-refundable.

To request an exchange, contact us at:
kinzanadeemstore@gmail.com

Return Address:
Nishtar Colony, Lahore, Pakistan

Please inspect your order upon delivery and contact us immediately if there is any issue with your order.

For assistance, contact us on WhatsApp:
+92 300 4269739